Shipping and Returns
Currently, Rock, Stock and Barrel products only ship within Singapore via Ninja Van.
The shipping times to addresses within Singapore are 3-5 working days, including processing time.
Kindly note that if you have selected the option "Self Collection", you will be required to pick up your purchases within 14 days from Onsight Climbing Gym, located at 100 Guillemard Road, S399718.
If you are abroad and would like to place an order, kindly contact us via this link, and we will do our best to work out the best possible shipping rates.
Rock, Stock and Barrel offers a 7 day, no questions asked return policy for all unused items. If the item shows signs of use, or if it came complete with packaging and this has been damaged we cannot accept it as a return. Items are returned at the customers expense.
If, after placing an order, you decide you no longer want the item, we will cancel your order at your request. You will not be charged for this provided that the item has not been shipped.